Shipping & Returns | Spiritual Jewelry 🌙

Shipping & Returns

✨ Shipping Information

Free Shipping

All Canadian & USA orders over $45 qualify for FREE shipping! Our gift to you, magical souls. ✨

Current Shipping Times & Rates

🇨🇦 Canada

  • Regular Post: 5-7 business days
  • Xpresspost: 2-3 business days
  • Orders under $45: $10
  • Orders over $45: FREE
  • Local Pickup (Calgary): FREE - Same/Next Day

🇺🇸 United States

  • Standard: 7-10 business days - Orders over $45 FREE
  • Express: 3-5 business days - $25

🌍 International

  • Standard: 10-15 business days - $10
  • Express: 5-7 business days - $25

🌟 Local Pickup (Calgary)

Skip the shipping wait! Choose local pickup at checkout for:

  • Same or next-day collection
  • Zero shipping costs
  • Secure, contactless pickup
  • Flexible pickup times

After ordering, we'll message you to arrange a convenient pickup time.

💫 Our Return Policy

We want you to absolutely love your spiritual jewelry! If you're not completely satisfied:

  • 30-day return window
  • Items must be unworn and in original condition
  • Original packaging required
  • Contact us first for return authorization
  • Refund processed within 5-7 business days after receiving return

Note: Custom orders and sale items are final sale.

✨ Order Tracking

Track your spiritual treasures! Once your order ships, you'll receive a tracking number via email. Allow 24-48 hours for tracking to activate.

Questions About Your Order?

We're here to help guide your journey! Contact us at:

  • Email: andrea@mysticsouljewelry.com
  • Phone: 403-483-4108
  • Response time: Within 24 hours

✨ Thank you for choosing Mystic Soul Jewelry for your spiritual adornments ✨