Shipping & Returns Spiritual Jewelry
Shipping & Returns - Spiritual Jewelry
Our Spiritual Jewelry collection promises not only exceptional quality but also an unforgettable customer service experience. We understand that shipping and returns can sometimes be challenging, especially when shopping online. However, we strive to provide the best shipping experience for our customers.
Our hassle-free shipping service ensures that your handpicked designs get delivered to your doorstep without any damage or delay. We have partnered with leading delivery service providers to transport your spiritual jewels safely.
Our return policy is equally customer friendly but applicable only to orders made on our online store. While we are confident in the workmanship of our Spiritual Jewelry pieces, we understand that there might be times when you are not 100% satisfied with your purchase. In such scenarios, rest assured that we provide an easy return service. To initiate a return, kindly contact our customer service team within a specified grace period following the delivery of your order.
Remember that our Spiritual Jewelry, due to its delicate and intricate handwork, needs to be returned in its original packaging. Once we receive your returned item, our team will assess any damage or wear. If the jewelry is in its original condition, we will issue a refund or exchange. Please note that shipping costs for returns are not covered by us unless the item was faulty on receipt.
We continually strive to improve our services, so your feedback following the return process is highly appreciated. Thank you for choosing our Spiritual Jewelry, we eagerly look forward to serving you.
Standard Free Shipping - no tracking number
USA – 5 to 20 business days
International Flat Rate - no tracking number
International – 8 to 30 business days
Expedited Shipping - Includes tracking number / $15 Canada & USA only
Please note: at times packaged can be delayed due to high volumes of mail or customs.
If you're not happy, I'm not happy! If for any reason your purchase does not meet or exceed your expectations please contact andrea@mysticsouljewelry.com
Returns will be accepted within 30 days after receipt of purchase and must be unused in original packaging.
CONTACT via email PRIOR to returning an item to receive authorization and instructions - email andrea@mysticsouljewelry.com